OUR BATTERIES ARE BUILT TO LAST
Our batteries are built to last and experiencing any issues is incredibly rare. Your batteries should last thousands of charging cycles, translating to multiple life cycles of a standard lead acid battery set. This not only saves you time and money but also ensures you get the MOST out of your equipment.
WE HAVE YOUR BACK
We want our customers to feel confident that we have their back. If a problem does arise, our warranty is simple and we stand by our products 100%.
For the first 3 years of ownership of the battery we'll replace them
worry free. Simply contact us and describe the problem and we will repair or replace the product at no cost to you. For the following 5 years we will prorate replacement cost at 50% of retail price.
We promise to always do right by our customers and will work together to find a solution to any problem. We do not offer warranty on batteries that have clearly been misused such as dropped or damaged, charged with a non Patriot Power LiFePO4 charger, or damaged from being submerged or improperly connected, as examples. We only warranty batteries in cases of faulty engineering or build, not improper use. In addition, customers pay for shipping on warranty claims. Batteries are not warrantied due to general degradation. Users can expect up to 7000 cycles, with any cycles after 2500 at 80% the orginal capacity. To submit a warranty claim customers will be asked to provide photo/video evidence of the issues they are experiencing, along with potentially shipping the impacted products back to us. Lastly, warranties are only valid for the original purchaser. Each battery is marked with a serial number to identify when and to who it was sold. For any questions please just reach out.